Are you using Windows Live Movie Maker? Seems there are a few people with various sound problems from sync issues to no sound at all.
Quick check list from
Hidden Content :
- Make sure you have the latest version of WLMM installed: Hidden Content
- Make sure your codecs including Flash are up-to-date.
- Ensure all drivers are up-to-date. I'd specifically recommend checking chipset, GFx and soundcard at the very least.
However, we need to make doubly sure that the recording software is allowing you to use the external mic (quickest way would perhaps be to tap it (lightly)). Because if it is defaulting or only able to use the mic built into the webcam it could also be a loose connection.
If all that fails it might be worth trying a different piece of software, e.g. Adobe Premier CS5 (trial version on the Adobe website).
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