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View Full Version : help !! neeed to take my xbox one back to the shop to get a new one



ilovenzb
01-11-2014, 01:43 PM
help !! neeed to take my xbox one back to the shop to get a new one

how do i save my profile and games saves

so i can put them on my new xbox one ?

kyuzumaki
02-11-2014, 01:00 AM
On the 360 you could plug in a usb drive and save all the data to that. I'd guess its the same for the xbox one

alanjg007
02-11-2014, 05:13 PM
its stored on the cloud m8, when you attach your xbl i.d it should then redownload yer stuff m8.

ilovenzb
02-11-2014, 05:32 PM
xbox one joypad flash and not workin well its workin some time for 2min or 4hr :S

ilovenzb
02-11-2014, 05:33 PM
its stored on the cloud m8, when you attach your xbl i.d it should then redownload yer stuff m8.

how do ya do that m8 ?

xbox one joypad flash and not workin

well its workin some time for 2min or 4hr :S

i try all this and more http://www.xboxplayers.com/connect-new-wireless-controller-xbox-one/

alanjg007
03-11-2014, 12:58 AM
its all key'd to your xbox live gamer tag m8. you should not need to do anything. when you get your new box, you just log in with your gamer tag and it should then redownload what you need?

if you have an external drive i suppose you could copy everything across but i'm not 100% sure the new xbox would like the old xbox content.

ilovenzb
04-11-2014, 05:35 PM
Any one If buy a xbox From tesco And Joypad **** up. Who take it tesco or Microsoft??

Ii take it to tesco there. Give me a tesco. Number. To phone them. And there said. Phone. Microsoft about it. :s

thelostone
05-11-2014, 12:34 PM
As far as I know you need to take it back to tesco that is were you got it from it is up to them

ilovenzb
05-11-2014, 05:49 PM
Microsoft i got to phone ffs

thelostone
05-11-2014, 06:11 PM
I thought if you had a prob with something you brought then it was up to were you brought it from to make it right ie replace/repair it. If I am wrong them I am sure some one will post othrewise

ilovenzb
05-11-2014, 09:37 PM
that what i allways thought , tesco phone me today and tell me i got phone Microsoft about it :#offit

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4677/t/1825293.aspx

berley
06-11-2014, 12:25 AM
When you purchased your xbox your contract regarding your warranty for 12 months was with Tesco, if it's time lapsed then the information you've been given is correct.

alanjg007
06-11-2014, 01:06 AM
i think the warranty is with the manufacturer. IF i had a problem with the console or other part, MS would be my first port of call.

Now, the issue he is having is a known one and being worked on. Not a great help as its not solved.......under uk law is he entitled to a refund or replacement by tesco?

berley
06-11-2014, 10:20 AM
If it's under 12 months old then I would have thought it should be Tesco that should be replacing or refunding.

fergalsworld
06-11-2014, 11:39 AM
Watch the video on this page
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To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. and here is the full soga act from parliament
http://www.parliament.uk/briefing-papers/sn02239.pdf