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hump
17-09-2012, 10:23 PM
Hello all,

i have bought a sky+ HD box but when i try to record i get Sky+ Planner and playback not available and it doesnt let me record or pause live TV. does any one know why or how to resolve??

notanotherone
18-09-2012, 11:30 AM
is this a second hand box??? if it is it wont allow you to do these things untill you get a card if its not youll need to ask sky

minty
18-09-2012, 04:49 PM
have you got sky+ active on your subscription???
and have you got two feeds to your box.

DessertDog
18-09-2012, 06:28 PM
I paid sky 25 quid for a freesat card and i still cant record i think its only available if you pay for a monthly package m8

Rob Wright
09-10-2012, 12:49 AM
Yes.

Sky+ is a subscription based feature and is not available on Freesat from Sky. You'll need a subscription viewing card and you'll need it pairing to the set-top-box.

If however, this has been done and it's still not working, it's likely to be a faulty Hard-disk, as was the curse of some Early generation PACE Sky HD boxes.