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moley87
23-02-2010, 05:15 PM
hi my card has gone down, iv checked the keys and the dates ok is there anything else that i could try...thanx

thesparky
23-02-2010, 09:44 PM
look at the software version for your area its more than likely 3.7 (in a thread by gazza2008 (To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. and i would say your box hasnt updated so will be lower, something like 3.6 or even lower,

if your box hasnt got a non update mod done to it and it wont allow a forced update then its the end for those boxes

moley87
23-02-2010, 10:03 PM
thanks for the reply...i need to force the update using the front panel but im not sure on the procedure, any idea's

thanks

fergalsworld
23-02-2010, 10:09 PM
Hold the power button in and plug the power cable..
Wait for ok to appear on the lcd then let go of the power button..
should display 0000
do 4321.. by pressing the following buttons on the box favs, interactive, tv guide, tv..then press ok button on the box.

moley87
23-02-2010, 10:17 PM
thanks much appriciated, will try it

thesparky
23-02-2010, 10:23 PM
you might find a forced update wont work, the nit might be found but it will fail to download the new 3.7 software, phase 1b boxes seem ok but for some reason modded 4000 boxes stay on the old software, depending on the 4000, you will get OHEY or 0000 rather than "ok"
this seems to relate to a DHCP address failure

lets hope your ok

please report back and stay if your talkback is cut or not

thanks

moley87
23-02-2010, 10:50 PM
the TB is cut

thesparky
23-02-2010, 11:00 PM
the TB is cut
which box is it and did it update or stay on PAT and or TUNE

thanks

moley87
23-02-2010, 11:26 PM
it is explorer 4200 DVB and i dopnt think it did update

thanks

moley87
23-02-2010, 11:34 PM
i didnt see pat or tune i just saw 2 letter and 2 numbers changing...what is PAT and TUNE

thanks

thesparky
23-02-2010, 11:36 PM
you can check in the Eng menu what the software version is but im sure you will find its on 3.6 and your area has gone to 3.7 and without the box updating itself your stuck im afraid

thesparky
23-02-2010, 11:39 PM
i didnt see pat or tune i just saw 2 letter and 2 numbers changing...what is PAT and TUNE
thanks
pat and tune are shown when a box is updating, basically tring to find new software, once it has you get scrolling numbers which is the software being loaded into the flash, it then blows the flash in other word writes the new software to the flash, updating the box

moley87
24-02-2010, 12:01 AM
would i be able to copy the software from another box and flash it manually onto the explorer

thanks

thesparky
24-02-2010, 12:04 AM
not as easy as it sounds, not only do you need to reflash the nvram but also the atmel, not worth it m8, not long before all boxes will be door stops

soz

moley87
24-02-2010, 12:07 AM
ok thanks

john0745
24-02-2010, 03:45 AM
it is explorer 4200 DVB and i dopnt think it did update

thanks
Did you go into the menu to check ? 4200dvb should take the 3.7 update without any problems (unless you have tech problem with the box) or (bad signal) or (maybe nvram chip need's reflowing).
3.7 wont kill your card unless your area has actualy rolled out nagra 3, so it may be a card reader problem if the image on the card and details are ok.
Are you getting any channels at all ?


would i be able to copy the software from another box and flash it manually onto the explorer

as thesparky say's. you dont even want to go there. very expensive for little gain.