billy8791
08-06-2008, 11:41 AM
hi all thought i would share the with you.
this morning i phoned sky and told them i want to cancel i got through to a lady and she asked me why i wanted to cancel.
i told her i think new customers are getting more than the existing customers are getting i.e sky+ box
she then said i could have a sky+ box and installed for 159.99 i told her it was too much then just like that she said ok we can do it for 99.99.
once again i told her it was too much just to watch t.v.
she then put me on hold for 2mins and came back and said if i take multi-room and sign a new 12month contract she would be able to get me a free sky+ box and free installation.
great but just to rub salt in the wound i made a little remark that why did she start at 159 and then go down to nothing.
she said she had to start at that because when we go down to 99 99% of people think they are getting a decent deal and will bite our hands off.
the moral of the story is if you don't ask you don't get.
p.s don't phone 0870 call this number 01506421884.
this morning i phoned sky and told them i want to cancel i got through to a lady and she asked me why i wanted to cancel.
i told her i think new customers are getting more than the existing customers are getting i.e sky+ box
she then said i could have a sky+ box and installed for 159.99 i told her it was too much then just like that she said ok we can do it for 99.99.
once again i told her it was too much just to watch t.v.
she then put me on hold for 2mins and came back and said if i take multi-room and sign a new 12month contract she would be able to get me a free sky+ box and free installation.
great but just to rub salt in the wound i made a little remark that why did she start at 159 and then go down to nothing.
she said she had to start at that because when we go down to 99 99% of people think they are getting a decent deal and will bite our hands off.
the moral of the story is if you don't ask you don't get.
p.s don't phone 0870 call this number 01506421884.