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smallpox
01-11-2007, 09:33 PM
I would just want to say if every customer service team out there was as good as there's there would never be a problem!

My wii control stopped working, so I got out the wii book and called them told the nice man on the phone that it would not power up and I have changed the battery's so I know its not them... after some nice chat about games (had to watch what i said as its modded..lol) he asked if I had an email address I said yes, he emailed me a repair number link to the repair site with username and password and a free post label to send it back to them to be fixed!

I could not believe it! and I got it back today about 1 week later and they had just sent a new one out to me!

Fantastic service

Well done Nintendo!

berley
01-11-2007, 09:53 PM
aww its nice to read a positive post about customer services for a change, usually peeps only post about bad experiences