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  1. #21
    Senior Member Devilfish's Avatar
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    Re: Error channel not available

    Connect the box to the main feed and check the signal level again.

    Double check all your connections are tight. Make sure you're not using an attenuator instead of a splitter. An attenuator will have something like 3db, 6db, 9db, etc. printed on the outputs. This will reduce your signal even more than a splitter will.

  2. #22
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    Re: Error channel not available

    had the box connected to the main feed without any splitter and double check the signal. Signal results was
    BER:- 26214
    SNR:- 19731
    SIG:- 27494

    also get a message which is EPG not available.

    is it worth purchasing a new coax extension cable and if so does anyone recommend any brand.
    I have not tried a signal booster yet.

  3. #23
    Forum Supporter Hunter's Avatar
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    Re: Error channel not available

    is it just me or is that ber: high??

  4. #24
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    Re: Error channel not available

    double check ber and ber is 26214.
    is it a problem with the coax cable i am using as signal strength seems to be a problem here?

  5. #25
    Forum Supporter Hunter's Avatar
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    Re: Error channel not available

    my ber is 16

    try a short piece and connect straight to the feed in see if that gives you a better reading

  6. #26
    Forum Supporter Hunter's Avatar
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    Re: Error channel not available

    ber:0
    snr:64280

  7. #27
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    Re: Error channel not available

    tried using a shorter cable but still the same results with ber being 2000+ higher.
    Will take box to my cousins house who also has ntl and see if the box produces a different result with the ber.
    Could the box actually be faulty by an chance ?

  8. #28
    Forum Supporter Hunter's Avatar
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    Re: Error channel not available

    try it on another feed first that should give you another reading
    good luck and get back to us

    have fun

  9. #29
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    Re: Some Channels Freezing

    Hi

    freezing channel

    Ber 18416
    snr 56000
    sig 0

    good channel
    ber 0
    snr 63400
    sig 11565

  10. #30
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    Re: Error channel not available

    don't know whether it helps or not but my BER is 0 and my system works fine.

  11. #31
    Member scruff1963's Avatar
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    Re: Error channel not available

    Hidden Content Originally Posted by doverai
    double check ber and ber is 26214.
    is it a problem with the coax cable i am using as signal strength seems to be a problem here?
    26214 normally means either not a valid channel or ucodes, ucodes have been tried so it's not them.

    this cable run is it yours or the cable companys ?

  12. #32
    Member scruff1963's Avatar
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    Re: Some Channels Freezing

    looks like the new frequency is not a good one for your tuner.
    if the connections are yours check them, also if possible take out any joins or splits.
    if you have an argos nearby a booster order number 534/4228 £7.99 can help and if not use their 14 day no quibble money back Hidden Content

  13. #33
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    Re: Channel not available and freezing please post here

    cable was originally laid by ntl about 10 years ago. But I have purchased cable from maplins and laid it from the little grey box underneath my window ledge(outside) into the ntl box in my bedroom.
    tested box again and I get no channels at all including bbc1. 2 and itv.

  14. #34
    Forum Supporter Hunter's Avatar
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    Re: Channel not available and freezing please post here

    you might be turned off at the main box

  15. #35
    Member scruff1963's Avatar
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    Re: Channel not available and freezing please post here

    to test the line instead of plugging into the dbox plug into the tv antenna socket and tune as if it is a tv antenna.
    you should get 10 channels or there FTA's and sky1
    if you get nothing then the line is dead
    if you get pictures but crap then try a booster (argos 534/4228 Argos 7.99 )

  16. #36
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    Re: Channel not available and freezing please post here

    Do you run another ntl box I've just gone through all this and my tuners knackered on dbox

  17. #37
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    Re: Channel not available and freezing please post here

    Sorted

    Problem with my signal. Tried DBOX on cousins NTL and work straight away.Therefore will pop down to maplins tomorrow and get new coax cable and f connectors.
    Many thanks for your support and quick replies especially hunter007
    Keep up the good work.

  18. #38
    Member richbeno's Avatar
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    Re: Channel not available and freezing please post here

    my signal is ber 0-100 snr 62300 sig 43100 and i still get freezing with this signal is the sig ok or is that low
    running off of a split broadband feed to a nokia running commando 3
    Hidden Content BE HEALTHY BE HAPPY

  19. #39
    Forum Supporter renwich's Avatar
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    Re: Channel not available and freezing please post here

    maybe u could try a signal booster, apparantly argos sell them and have a good returns policy if it dont work....
    This Thread will help you understand the way this forum works Hidden Content
    This link will tell you all you need to know Hidden Content
    And if your still stuck use this link The following will answer all your questions Hidden Content

  20. #40
    Member richbeno's Avatar
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    Re: Channel not available and freezing please post here

    hi i tried a booster the other day to no avail could it be a dodgy box it works great other wise but it can freez after 5 mins what would be the best image to try and ucode are there better boosters to get or are they all the same do you have to get a digital tv booster would changing the coax be a good thing
    thanks
    Hidden Content BE HEALTHY BE HAPPY

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